Effective date: 13/04/2026
Last updated: 13/04/2026

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Browns of Coppull (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website www.brownsofcoppull.co.uk (the “Website”) and any related services.

By using our Website, you agree to the terms of this Privacy Policy.

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1. Information we collect
We may collect the following types of personal data:
Information you provide to us directly:
Name, email address, phone number, and postal address when you complete enquiry forms, request a quote, or contact us via the Website.
Information collected automatically:
IP address, browser type, device information, pages visited, and time spent on the Website via cookies and analytics tools.
Information from third parties:
If you interact with our social media pages or online directories, we may receive information from those platforms.

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2. How we use your information
We use your personal data for the following purposes:
Responding to enquiries and providing the requested services.
Sending updates or information relevant to your enquiry if you have consented.
Improving our Website, services, and user experience.
Compliance with legal obligations.
Protecting our rights and preventing fraud.
We will never sell your data to third parties.

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3. Legal basis for processing
Under the UK General Data Protection Regulation (UK GDPR), our legal basis for processing your personal data includes:
Contractual necessity: to provide you with the services you request.
Consent: where you have opted in to receive marketing communications.
Legitimate interests: to improve our services and maintain security.
Legal obligations: to comply with UK law.

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4. Cookies and similar technologies
We use cookies and similar technologies to enhance your browsing experience and collect analytical information.
Types of cookies we use:
Essential cookies: required for basic Website functionality.
Performance cookies: help us understand how visitors use the Website.
Marketing cookies: only used if you consent to targeted communications.
You can manage your cookie preferences via your browser settings.

5. Sharing your information
We may share your personal data with:
Service providers who help us operate the Website or provide services (e.g., hosting providers, IT support).
Legal or regulatory authorities if required by law.
Third parties with your consent or at your request.
We ensure any third-party processors comply with UK GDPR and handle your data securely.

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6. Data retention
We will only keep your personal data for as long as necessary to fulfil the purposes outlined above or as required by law.
Typically, we retain data on the following metrics until you opt out:

• Enquiry and quote information.

• Marketing data.

• Website analytics.

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7. Your rights
Under UK GDPR, you have the right to:
Access your personal data and receive a copy.
Rectify inaccurate or incomplete data.
Request deletion of your personal data (“right to be forgotten”).
Restrict or object to the processing of your data.
Withdraw consent for marketing communications at any time.
Receive your data in a portable format.
To exercise your rights, please contact us at: brownsofcoppull@hotmail.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/

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8. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

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9. Third-party links
Our Website may contain links to external websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

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10. Children’s privacy
Our Website is not directed at children under 16. We do not knowingly collect personal data from children.

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11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “last updated” date. We encourage you to review the policy periodically.

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12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact Jason Brown on:

Email: brownsofcoppull@hotmail.com
Phone: 07938 728 080
Address: Preston Road, Coppull, Lancashire PR7 5EB